How To Setup Your Helix IP Camera For Cloud Storage Using the Amcrest Cloud App

Before adding your Helix camera into the cloud, please make sure it is set up on your network, you are connected to the same network as the camera and it has a valid username and password. The default password for the camera "admin" will not work when adding a camera into the cloud. If the camera has been idle on your network for more than 2 hours, please reset the camera to create a secure connection.

For more information on how to add a camera into the cloud using the Amcrest Cloud app, please refer to the details below. 

Step 1: Download the Amcrest Cloud app from the App Store or Play Store and log into your account. Tap Let's add a camera!

Step 2: Select Helix from the list of manufacturers. Enter a name for the camera and click Next. 

Step 3: Tap Scan QR Code and scan the QR code on your device to import the details. If you are having issues, this information can also be found in the camera's web user interface via a web browser. For more information on how to access the web UI for your camera click here.

Note: If using a web browser navigate to Settings>>Network>>TCP/IP and select the P2P menu. Scan the QR code in this menu to proceed. Enter the username and password for the camera and click Next and allow the camera to connect to the cloud. 

Step 4: Set the camera's cloud settings.

Select between a continuous recording or event (motion only) recording plan. If no recording is required, select Off. Click Finish to add the camera and configure it into the cloud. 

Note: If the incorrect date & time are being displayed, ensure the correct date & time and DST settings are applied to your camera in the camera's web UI or using the Helix Pro app on your mobile device.