Audio recording and streaming capabilities are a standard part of almost all of the NVRs that we sell. If you are using a camera with built-in audio the NVR will automatically detect the presence of an audio stream. The audio stream should be enabled by default if the camera supports audio however it is highly recommended to verify that audio is enabled on the camera if it is supported.
If you are accessing the NVR through a web UI, audio capabilities will require the use of a plugin. This can be achieved using IE Mode in Microsoft Edge or using the Amcrest Surveillance Pro software. For more information on how to utilize audio on your Amcrest NVR please refer to the information provided below.
Note: If an external microphone is being used, ensure the microphone is active and plugged into the Audio In port on the back of the NVR using a mono RCA cable.
Using the Web UI
Step 1: Access the device IE mode (or Internet Explorer) and log in. For more information on how to access your device using IE mode, click here.
Step 2: In the Management menu, click on Camera>>Encode and select the channel you wish to configure.
Step 3: In the Encode menu, click on More Setting and verify audio is enabled and configured with the proper audio format (most Amcrest devices support AAC with 16K sampling) click Save.
Step 4: Navigate to the Main Menu and click Live.
Step 5: Access the camera from the camera list and locate the additional features pane in the upper right corner of the screen.
Step 6: To hear audio from the camera's built-in microphone only, click the speaker icon in the features pane. If the camera supports two-way audio (built-in microphone and speaker) click on the microphone icon to activate the mic and speaker option on the camera.
Note: If you are using an external microphone, click on the Start Talk option available in the live view interface to hear the audio.
Using Amcrest Surveillance Pro
Mac users who do not have access to a web browser that supports Amcrest plugins can use our free Amcrest Surveillance Pro software to utilize the audio features of the NVR. Please note, the feature in this software can only listen and record audio from the device and does not support two-way audio. To download the Amcrest Surveillance Pro click here.
Step 1: Launch Amcrest Surveillance Pro and log in.
Step 2: Add the device into the software and ensure it is registered as "Online".
For more information on how to add a device into Amcrest Surveillance Pro, click here.
Step 3: Access the Main Menu and click on Live View.
Step 4: In the Default Group, select your NVR and choose which device to access from the dropdown list. Double click to load the feed into the interface.
Step 5: Hover the mouse over the live feed to display the additional features pane located in the upper right-hand corner of the interface.
Step 6: To hear audio from the camera's built-in microphone only, click on the speaker icon in the features pane. To record audio directly from the device, click on the microphone icon. Please note, the speaker icon and microphone icon cannot be enabled at the same time.