How to Use People Counting

How to Use People Counting

People Counting is used to provide a statistic based on the number of people who enter and exit a certain area. Please note, People Counting cannot be used simultaneously with IVS, Heat Map, or Face Detection rules. Make sure the People Counting option is enabled in the Smart Plan menu before configuring any People Counting settings. For more information on smart plans, click here.

Note: Position the camera in a way the camera can detect all people in the detection area.

Step 1: Open the People Counting menu, the NumbStat (detection line) and area will be enabled by default. 


Note: Click on the Schedule button to set a schedule. This is optional but is useful if the camera is only to record people counting data at specific times of day. 

Step 2: Use the Flowrate Alarm options to modify how many people it will take for the alarm to trigger if a person enters, exits, or is stranded in the detection area. It is highly recommended to leave these fields as default (0) for best results. 


Step 3: Enable the Record checkbox to record the event. 


Note: Use the sensitivity slider to adjust the sensitivity of the detection area. Please note, the higher the sensitivity the more people will be counted. The default sensitivity is 7 however, it can be modified between 0-10.

Step 4: Check the Send Email and Snapshot checkboxes if you would like a snapshot of the event emailed to you. A valid Email address must be established in the device prior to enabling this setting. For more information on how to setup email alerts click here.


Step 5: Click Save to save the people counting data. 


The “NumberStat1” line represents the detection line. The detection line is the threshold in which a person enters or exits will be detected by the camera. The detection line name can be modified in the Name field located in the People Counting menu. The “Enters” and “Exits” overlay represents the number of people the camera has detected that have entered or exited the detection area.

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