How To Set Your Device To a Static IP
During the setup process for your device, it is highly recommended to establish and set your device on a static IP address. This will ensure the device has a more stable connection with your network as well as provide a more efficient means of accessing your device remotely. A static IP address can be setup via a WiFi or Ethernet connection, depending on your preference. To set your device with a static IP, please follow the step by step instructions provided below.
Step 1: Power on the device and on a laptop or PC, access the web UI for your device. For more information on how to connect to your camera's web UI, please click here
Note: The web UI is currently only compatible with Internet Explorer, Chrome, or Safari. Please use only these compatible web browsers to access the web UI for your device. For more information on how to access your camera using Google Chrome, please click here.
Step 2: Once you have logged into your web UI, navigate to the TCP/IP menu of your device by going to, Setup>>Network>>TCP/IP. In this menu you will notice a field labeled Mode. In the mode field, click on Static radio button to change the IP address of your device from DHCP to static. Once this is complete, press Save to save your settings.
Note: The IP address located in the IP Address field is now set as static. To remember your IP address it is highly advised to write this down or store the information for later use. This will be your permanent IP address for your device unless changed back to DHCP.
Setting your DVR/NVR with a static IP address is a very similar process to an IP camera. However, with a DVR/NVR you can set a static IP directly with the unit or locally via the web UI on a laptop or computer. To set your device up with a static IP address directly from the unit, please follow the step by step instructions provided below.
Note: When accessing your DVR/NVR via its web UI on a laptop or PC, please only use either Internet Explorer or Safari. Google Chrome is not a viable option for DVR/NVR access. For more information on how to establish a static IP for local access setup via a laptop or PC, please click here
Step 1: Make sure your device is connected to a monitor (VGA or HDMI) and attach an Ethernet cable to the Ethernet port on the back of your device. Once it is connected, power on the device with a compatible power adapter and allow the device to initialize.
Note: Please also attach a USB mouse to the unit to navigate through the screens.
Step 2: Once your device has initialized, log in using the log in credentials for your device, (username and password). If this is your first time logging into your device the username and password will be admin.
Step 3: Navigate to the main menu of the device and in the Settings menu, click on Network.
Step 4: In the network menu, in the TCP/IP tab, you will notice a section that says, Mode. In the mode field, click on the Static radio button to set your device's IP address to static.
Once you have set the IP address for your device to static, make sure to click on Apply and Save to save your settings to your device.