How To Setup Email Alerts

How To Setup Email Alerts.

Email Setup will be dependent on your specific email provider. We will use Gmail for this example. You will need to access your ProHD Camera through the Web User Interface. You can find your camera through your network locally through a Windows or Macintosh Computer using Amcrest IP Config.

With your PC or Mac connected to the same network as your camera, upon downloading and installing Amcrest IP Config, open the application and select the refresh button to populate the camera in the table provided.
Now select the Amcrest camera that you wish to configure email notifications on. 

With your camera selected Click the “e” located on the far right in the highlighted row you selected. “Config” to open the camera in your web browser. 

Please note: that when you click the "e" your default browser will launch. If your default browser is anything other than  Internet Explorer, Safari, or Firefox you will need to manually visit your cameras IP address or set Internet Explorer, Safari, or Firefox as your default browser and relaunch click the "e" again. k87t.PNG 

Now you should see the Login screen for your amcrest camera. Login username and password you set from the Wi-Fi Configuration setup on your mobile phone. Default username is typically “admin” with the password set during the initial setup.

(If you setup your camera through Desktop Access then you should be familiar with the Web UI login.)

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Note: If this is your first time logging in using the Web interface you must download and install the suggested. Plugin shown here:


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Once installed the camera’s video feed will populate on the live preview screen. Now select the “Setup” button in the top right hand corner of the Web UI.


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Once logged into the camera navigate to the setting button in the upper right and then selected "Network" from the newly shown list of options to the left. 
As shown here:
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Now you should see the following screen. In this example we we be configuring our email notifications for Gmail.com so we have selected the Gmail option above. 
Important Note: If your interface does not look as shown in the picture please update your camera to the latest firmware to ensure security. Once the firmware update is complete please login your camera and configure as preferred. 

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Now please input the following information for Gmail: 

SMTP Serversmtp.gmail.com

Authentication: SSL

Port: 465

Username*This should be your gmail email address

Password: *This should be your gmail password

Sender: *This should be your gmail email address as shown above

Subject: Enter your subject line here. (Ensure attachment is checked so that you get snapshots in your email.)

Recipients: Enter the email address you would like to receive notifications at here and push the + icon to add it to the recipients list. You must have added at least one email in this field to receive notification. We recommend at least adding the sender address previously entered in the above field. 

Interval: This interval value determines the time in between emails you will receive for motion detection alerts. (Longer intervals will make it so that you do not get spammed emails constantly.)

Keep Alive: This is a periodic email update from the camera set at different intervals defaulted at 60 seconds. This email alert will generate an update from the camera notifying you it’s still connected. If you were to not receive these emails the camera has lost connection with the network it’s connected to. (If you are receiving too many emails this is likely the cause, as Keep Alive should be unchecked if you do not wish to receive health updates from the camera every 1-3600 seconds.) 

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Once done click "save" and leave the window open as we must enable a setting in gmail before continuing with the test email. 
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For this next step please navigate to Gmail.com and login with your sender account information. 
Once logged into Gmail you will need to navagate to account setting by following these steps.
1.) Click the account avatar/icon picture located in the upper right of the window.
2.) Now click the blue button that says "My Account"
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Once on the account setting page please click "Sign-in and Security"

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Scroll down to the bottom of this page and click on the slider for the "Allow Less Secure Apps" section so that it is blue and says "On" to the left. 
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With this selected you must now go back to the tab that we setup the Amcrest camera alerts in. On this window we may now test our email setting by clicking the "Email Test" button as shown below. 
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If the email test is successful, you will then just need to enable email notifications to be sent upon motion detection. Navigate to “Event” on the left side, then select “Video Detection”. On this screen, ensure “Send Email” is checked along with “Snapshot” and click Save.

Other email SMTP server Information provided below:

During the email setup you will need to enter the SMTP server information that corresponds to the email service that you use. You Please check out this chart below to see a list of the most popular email service providers, the encryption protocols that they use, as well as the ports that correspond to those encryption methods. Listed below are a few of the common providers. 

Gmail 
has the SMTP server "smtp.gmail.com" (without quotes) and will use port 465 with SSL encryption and port 587 with TLS encryption. Please note that with Gmail you will need to allow less secure apps to connect in the Gmail account options. 
For details on allowing less secure apps to connect see Option 2 in this link.


Microsoft Live & Hotmail
 have the SMTP server "smtp.live.com" (without quotes) and will use port 25 with TLS encryption, port 465 with SSL encryption, and 587 with TLS encryption. 

Yahoo
 has the SMTP server "smtp.mail.yahoo.com" (without quotes) and will use port 465 with SSL encryption, and port 587 with TLS encryption.

Comcast
 has the SMTP server "smtp.comcast.net" (without quotes) and will use port 465 with SSL encryption, and port 587 with TLS encryption. 
Note: If your email service provider is not included in this list, you can simply Google the following and find the information you need: "*email provider* + SMTP + setup". 

If your email information is not listed above, please use this link for a list of more common SMTP email settings. https://www.arclab.com/en/kb/email/list-of-smtp-and-pop3-servers-mailserver-list.html


For further assistance you may submit a ticket via the button below the comments on this page or you may contact us at: 
888-212-7538

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