Email Setup will be dependent on your specific email provider. In this example, we will be using Yahoo Mail. Before proceeding, please ensure you have allowed less secure apps on your account for this process to function. For more information on how to allow less secure apps, please refer to the information below.
Allowing Less Secure Apps
Log into your Yahoo account and click on the Settings option.
Click on Account Security
In the Account Settings menu, click on Generate app passwords.
Click on the Select your app down-down menu and select Other App and name the device you are attempting to connect.
Click on Generate to retrieve a generated password.
This is the password that will be used for email notifications to be set up. Please note, the spaces must be included in the password. Keep this password written down as it will be required in the Password field in the web user interface.
Note: Do not copy and paste the password as it may cause issues within the system.
Setting Up Email Alerts
You will need to access your camera through the Web User Interface. For more information on how to access your camera on a computer through the web UI, click here
Note: You can also set up email alerts using the Amcrest View Pro app on your mobile device. For more information on how to set up email alerts in Amcrest View Pro, click here.
Once logged into the web UI, navigate to the Setup button in the upper right and then select "Network" from the newly shown list of options to the left.
Step 2: Select Yahoo from the list provided. This will automatically generate the SMTP server address, authentication, and Port number for your email server.
SMTP Server: smtp.mail.yahoo.com
Authentication: TLS (can be SSL)
Port: 587 (465)
Username: *This should be your yahoo email address
Password: *This is the generated password that was provided in the less secure apps section.
Sender: *This should be your yahoo email address as shown above
Subject: Enter your subject line here. (Ensure attachment is checked so that you get snapshots in your email.)
Recipients: Enter the email address you would like to receive notifications at here and push the + icon to add it to the recipient's list. You must have added at least one email in this field to receive a notification. We recommend at least adding the sender address previously entered in the above field.
Interval: This Interval value determines the time in between emails you will receive for motion detection alerts. (Longer intervals will make it so that you do not get spammed emails constantly.)
Keep Alive: This is a periodic email update from the camera set at different intervals defaulted at 60 seconds. This email alert will generate an update from the camera notifying you it’s still connected. If you were to not receive these emails the camera has lost connection with the network it’s connected to. (If you are receiving too many emails this is likely the cause, as Keep-Alive should be unchecked if you do not wish to receive health updates from the camera every 1-3600 seconds.)
Once done click Save, once the save is successful, click the Test button to test the connection.
Please note, if the email test notification is not coming to your inbox, please check any Spam, Junk, Filtered Folders. etc. for the notification. Every email service provider may differ drastically but we recommend adding these specific email addresses in your contacts or mark them as not spam.
If the email test was successful, you will need to enable email notifications to be sent when a motion is detected. Navigate to “Event” on the left side, then select “Video Detection”. On this screen, ensure “Send Email” is checked along with “Snapshot” and click Save.
For further assistance, you may submit a ticket via the button below the comments on this page or you may contact us at 888-212-7538
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