If you are having issues customizing the video settings for your device in the app then you can use Amcrest Surveillance Pro to adjust these settings. This is free software provided by Amcrest and can be used as a one-stop surveillance source for all your Amcrest devices. To download the free software, click here.
For more information on how to customize the video settings, please refer to the information provided below.
Step 1: Add your device to the Surveillance Pro software. For more information on how to add the device to the software, click here.
Step 2: On the main menu, click on the Device CFG option located in the configuration menu.
Step 3: Select your device from the Group menu and click on Camera.
Step 4: Use the video settings options provided in this menu to customize the video settings. Click Save.