Security questions are used as a secondary means of accessing your system if you have forgotten your password. Security questions are typically created during the initial setup of the device however these questions can be modified. For security purposes, you will need direct local access to the device to reset the security questions. Please make sure the device is hooked up VGA or HDMI to a monitor and a USB mouse is connected to the device. For more information on how to modify password security questions on your Amcrest NVR please refer to the information provided below.
Step 1: Log into your device.
Step 2: On the main menu, click on the Account option located in the Management section.
Step 3: Click on the Password Reset option and in the Security Questions field, click on Reset.
Step 4: Use the question dropdown menus to select security questions and enter the answers in the answer fields. Click Apply.