How To Find The Model Number

How To Find The Model Number

The model number for your device can be located on any of the following locations:

  • Serial Number tag on the back/side/bottom/power cable of the device.
  • On the box.
  • Using the Amcrest Smart Home app.

Serial Number Tag

The serial tag is the most efficient means of locating a model number. A serial tag can be found on the back/side/bottom or power cable depending on the device and will include the following information; serial number, model number, power adapter recommendations (Input), as well as a scannable QR Code which includes quick access to the serial number. 

The model number for the camera can be found in the MODEL field on the tag as highlighted in the image below: 

doorbell1.jpg          smarthub1.jpg          deterrent1.jpg

Doorbell (AD110)    Smart Hub/Battery Camera (AB2WFSET)         Deterrent Camera (ADC2W)

On the Box 

The model number can be found on various sections on the box the device came with. For more information please refer to the images below.

 dbbox1.jpg    dbbox2.jpg

Doorbell (AD110)   

battery1.jpg    battery2.jpg

Smart Hub/Battery Camera (AB2WFSET)

deterrentbox1.jpg  deterrentbox2.jpg

Deterrent Camera (ADC2W)

Finding the Serial Number Using the Smart Home App

To find the model number using the Amcrest Smart Home app, log into the app and access the device. On the live view screen, click on the Settings ( gearwheel1.png ) icon in the upper right corner. 


Tap on Device Information.


In the Device Information tab you will notice the model number for your device as well as other important information regarding your device. 


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