How to Upgrade NVR Firmware

How To Upgrade NVR Firmware

For best performance with your device it is highly recommended to operate your NVR with the latest firmware version available.

If you are experiencing intermittent connectivity, general bugginess or difficulty using any features, you must make sure there is no available firmware update which would indicate you are not on the latest version. 

There are 2 ways to check for your NVR firmware version: 

1. Directly from the NVR on the built-in user interface.

2. On the web interface using a desktop computer or laptop.

Note: An Amcrest NVR cannot be expected to work as advertised unless it is up to date with the latest firmware. 

Please always make sure you have the latest version before trying any other troubleshooting steps or contacting support. 

Method 1: NVR Interface

To begin, locate and download the most recent version of firmware for your device from http://www.amcrest.com/firmware-subscribe.

Copy the firmware file onto a flash drive. 

Note: The flash drive must be formatted to FAT32 or exFAT. Most flash drives are formatted to this by default.

Insert the flash drive, with the firmware file on it, into the USB port located on the NVR. A "Find USB device" screen will populate. Click on the System Upgrade button to begin the firmware upgrade.

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A system upgrade screen will appear, click on the Update button to locate the firmware file from your flash drive.

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Select the firmware file that you downloaded and click Start.

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A progress bar will be shown at the bottom of the window. Once the upgrade has finished the NVR might restart on its own.

Note: Do not turn off the NVR during the upgrade process or it can damage the NVR and make it inoperable. 

Once the NVR has finished the firmware upgrade process, you can then log back into your NVR. To verify the firmware progress was completed successfully, navigate to Info>>System>>Version on the main menu and verify the System Version field. This field should reflect the same .bin name as the file uploaded.

Method 2: Web Interface

First download the most recent firmware from http://www.amcrest.com/firmware-subscribe

Copy the firmware file onto a flash drive and insert the flash drive into a USB port on your computer.

Note: The flash drive must be formatted to FAT32 or exFAT. Most flash drives are formatted to this by default.

Next, login to the NVR's web interface. For more information on how to access the web interface for your NVR click here.

In the web interface, click the setup gear icon in the top right. Then click System on the left panel, then System Update below it.

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Click the Browse button and select the firmware file you downloaded. Click Open to load the file into the interface.

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Click the Upgrade button and the upgrade process will begin.

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A progress bar will appear showing you the progress of the upgrade. Once the upgrade has finished the NVR might restart on its own.

Note: Do not turn off the NVR during the upgrade process or it can damage the NVR and make it inoperable.

Once the NVR has finished the firmware upgrade process, you can then log back into your NVR. To verify the firmware progress was completed successfully, click on the "i" icon on the live view screen and verify the System Version. The system version should reflect the same .bin name as the file uploaded.

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