If you are operating on an older or substandard version of firmware it can cause numerous security and other issues inside the camera. To access and download the most current firmware file for your device visit amcrest.com/firmware
To begin the upgrade procedure, follow the step by step guide provided below:
Note: Firmware updates can not be done through any of our apps like Amcrest view. You can verify if your firmware is up to date by clicking the "Check Version" button. If no firmware upgrades are present, no further action is required.
Step 1: To begin, access your camera's web UI via a laptop or PC. For more information on how to access the web UI for your device, click here
Step 2: In the web UI, please go to, Setup>>System>>Upgrade.
Step 3: Located the file (.bin) you just downloaded from the firmware downloads page. You can search for the file by pressing the "Browse" button.
The file (.bin) will be downloaded to the designated folder path set by the user.
Step 4: Once your firmware has been loaded into the web UI, press "Upgrade" to start the upgrade process.
Note: Once the firmware process is complete your device will being to automatically reboot.
The reboot process duration varies from camera to camera, however, once your camera is back online you can access the camera's web UI.
Note: After the firmware upgrade is complete please perform a factory reset on your camera to restore the camera to its original, default settings. Factory reset procedures may differ from camera to camera, however, many of the factory reset procedures can be found in the knowledge base.