If you have forgotten the password for your Amcrest Smart Home account and would like to recover the password, please refer to the information provided below. Please note, during the process, a verification code will need to be sent to the email address used for your Amcrest Smart Home account. Please make sure you have access to this email address before starting the password recovery process.
Step 1: Open the Amcrest Smart Home app and tap Forgot Password.
Step 2: Enter the email address for your Amcrest Smart Home account and tap Send Verification Code.
Step 3: Navigate to your email and locate the verification code email. Enter the verification code into the app and tap OK.
Note: There is a 60-second window to enter the verification code into the app. If a new verification code is needed, tap on the Resend button to allow the app to send another verification code to your email.
Step 4: Enter a new password into the app and confirm the password in the next field. Tap OK.
The new password has been applied to your Amcrest Smart Home account. Please remember this password as it will be required to access your Amcrest Smart Home account.