How To Find The Model Number
The model number for your device can be located on any of the following locations:
- Serial Number tag on the back/side/bottom/power cable of the device.
- On the box.
- Using the Amcrest Smart Home app.
Serial Number Tag
The serial tag is the most efficient means of locating a model number. A serial tag can be found on the back/side/bottom or power cable depending on the device and will include the following information; serial number, model number, power adapter recommendations (Input), as well as a scannable QR Code which includes quick access to the serial number.
The model number for the camera can be found in the MODEL field on the tag as highlighted in the image below:
Doorbell (AD110) Battery Hub (AB2WFSET) Deterrent Camera (ADC2W)
On the Box
The model number can be found in various sections on the box the device came with. For more information please refer to the images below.
Smart Hub/Battery Camera (AB2WFSET)
Deterrent Camera (ADC2W)
Finding the Serial Number Using the Smart Home App
To find the model number using the Amcrest Smart Home app, log into the app and access the device. On the live view screen, click on the Settings ( ) icon in the upper right corner.
Tap on Device Information.
In the Device Information tab, you will notice the model number for your device as well as other important information regarding your device.