How To Find The Serial Number
The serial number for your device can be located on any of the following locations:
- Serial Number tag on the back/side/bottom/power cable of the device.
- Using the Amcrest Smart Home app
Serial Number Tag
The serial tag is the most efficient means of locating a serial number. A serial tag can be found on the back/side/bottom or power cable depending on the device and will include the following information; serial number, model number, power adapter recommendations (Input), as well as a scannable QR Code which includes quick access to the serial number.
The model number for the camera can be found in the S/N field on the tag as highlighted in the image below:
Doorbell (AD110) Smart Hub (AB2WFSET) Deterrent Camera (ADC2W)
Finding the Serial Number Using the Smart Home App
To find the model number using the Amcrest Smart Home app, log into the app and access the device. On the live view screen, click on the Settings ( ) icon in the upper right corner.
Tap on Device Information.
In the Device Information tab you will notice the model number for your device as well as other important information regarding your device.