The serial tag is the most efficient means of locating the serial number for your device. A serial tag for this device can be found on the dongle wire of your device and will include the following information; model number, power adapter recommendations (input, POE), MAC Address, serial number, as well as a scannable QR Code which includes quick access to the serial number.
If you do not have access to the physical serial tag of your device, you can access using the Amcrest IP Config Tool or from the web UI directly.
Finding the Serial Number Using the Amcrest IP Config Tool
If you do not have access to the serial number tag directly you can also locate the serial number for your device on the Amcrest IP Config tool on your computer. This is a free software offered by Amcrest that will automatically scan your home network and locate the credentials of a connected device. If you are interested in downloading the Amcrest IP Config tool, click here.
The software is available for both Windows and Mac users. Each version can be found directly on the downloads page of the link provided above. For more information on how to locate the serial number using the Amcrest IP Config tool, follow the instructions provided below.
Step 1: Download and install the Amcrest IP Config tool from the Amcrest downloads page.
Step 2: Open the software and let it scan you network. When a connected device is detected, the device will be displayed in the software.
Note: The computer and the device you are searching for must be on the same network when
Step 3: Locate the S/N field. This will be the serial number for your device.
Finding the Serial Number in the Web User Interface
If you are unable to find the serial number for your device via the methods listed above, you can find this information as well in the web user interface on a computer. For more information on how to find the serial number via the web user interface (Web UI) follow the instructions provided below.
Step 1: Log into the web UI using the credentials for your device. For more information on how to access the web user interface for your device, click here.
Step 2: In the web UI, click on, Setup>>Information>>Version and in the Version tab locate the S/N field. This will be the serial number for your device.
Step 3: You can also access the serial number in the P2P settings menu. To access this menu, go to Setup>>Network>>TCP/IP>>P2P. Locate the S/N field above the QR code. The serial number can be found here as well.
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