Performing a factory reset on your camera will reset the device back to its original default settings. Please make sure the camera is powered on while performing a factory reset. For more information on how to factory reset your doorbell, please refer to the information provided below:
Note: It is highly recommended to delete your device from your Amcrest Smart Home account before performing a factory reset. For more information on how to delete a device from your account, click here
Step 1: Locate the reset button on the bottom of the camera.
Step 2: Press and hold the factory reset button for 30 - 45 seconds allowing the device to reset.
Note: The LED on the front of the camera will begin to blink red and then orange, it is recommended to release the factory reset button once the LED on the front of the camera blinks orange. Once the LED on the front of the camera has changed to blinking green, the factory reset process is complete and the camera can now be readded back in to the Amcrest Smart Home app.