How To Perform a Factory Reset (ASH42)
Performing a factory reset on your camera will reset the device back to its original default settings. Please make sure the camera is powered on while performing a factory reset. For more information on how to factory reset your doorbell, please refer to the information provided below:
Note: It is highly recommended to delete your device from your Amcrest Smart Home account before performing a factory reset. For more information on how to delete a device from your account, click here
Step 1: Using a Phillips head screwdriver, remove the 2 screws on the security plate on the bottom of the camera.
Step 2: Locate the "RST" button, this is the factory reset button. Press and hold the factory reset button for 30 - 45 seconds allowing the device to reset.
The LED will change from solid green to a blinking red. Once the camera has finished resetting the LED will blink green indicating it is ready to be paired with the Amcrest Smart Home app.