How To Enable/Disable Privacy Mode (ASH21)
Privacy mode is a built-in AI feature for your camera that allows the will hide the lens of the camera blocking any feed from being seen in the app. The is a privacy feature that can be enabled or disabled via the Devices menu in the Amcrest Smart Home app. For more information on how to enable/disable privacy mode please refer to the information provided below.
Step 1: Log into your Amcrest Smart Home app.
Step 2: Locate the Privacy Mode icon ( ) located in the Devices menu for your camera.
Step 3: Tap on the Privacy Mode icon to enable the setting.
Once enabled the Privacy Mode icon will turn from gray to blue ()and the camera lens will automatically tilt downward in a hide position.
Step 4: To disable Privacy Mode, tap the Privacy Mode icon again.
The camera will then return to its original position and the camera feed can then be seen in the app.