Amcrest View App Setup

Amcrest View WiFi Configuration Setup

Set up your Amcrest camera on your wireless network with the latest version of the Amcrest View app to begin viewing the camera from your smartphone, tablet, or through your computer. You can also find the WiFi Configuration Setup method in the App Setup section of the Quick Start Card that came with your camera!

Step 1

Connect the camera to a power supply using the included power adapter. Wait 30 seconds for the camera to start-up and initialize. The camera is ready when the LED on the back is blinking green (or solid green).

Step 2

Connect your smartphone or tablet and cameras to the same WiFi network. The ProHD and HDSeries cameras can only be added to a 2.4GHz band router or access point. Download the Amcrest View app from the App Store or Play Store.

Download Amcrest View on your mobile device:

Amcrest View for iOS (Requires iOS 6.0 or later)

Amcrest View for Android (Requires Android 3.0 or later)

If you already have the Amcrest View app installed, ensure it is running on the latest update for a new improved setup process and a walkthrough of basic features and functions. The latest version of the app will be necessary in order to follow this guide.

Step 3

Open Amcrest View on your mobile device.

Step 4

The Live View screen will appear. Tap the menu icon   in the upper left hand corner of the screen.

Select "Device Manager" from the menu.

Next, tap the plus icon  in the upper right hand corner of the screen or tap “Add Device” at the bottom to continue.

Select the appropriate camera or system you wish to add to Amcrest View.

Select "WiFi Configuration Setup"

Step 5

You will be redirected to a screen to scan your camera’s the QR code which is located at the bottom of the device. Alternatively, you can enter in the Serial Number (S/N) manually. Your mobile device may request permissions to allow the application to use your camera.

To scan the QR code effectively, move the device back and forth slowly to ensure the entire QR code is within the scanning window. Once the QR code is captured, you will be redirected to another window with the serial number. Tap “Next” to continue.

Step 6

Give your device a name. This name will be visible throughout the Amcrest View app when selecting it from a device list for playback or live viewing. The username and password are defaulted to admin. You will be prompted later to create a new password. It is highly recommended to create a secure password to prevent attacks or unauthorized access of the camera. The password can be up to 32 characters in length. Tap “Next” to continue.

Step 7

Enter in your WiFi password on this screen. The Network SSID will automatically be entered if your mobile device is already connected to the WiFi. If your device has not been connected to a WiFi source, the Network SSID and password of your WiFi can be entered manually.

NOTE: You must be within the WiFi range of the network to connect your device.

The device will begin establishing a connection to your Wireless Network.

After a few minutes, the words "Camera Successfully Connected" will appear when the connection can be established. Begin viewing your camera by tapping on "Start Live Preview".

Step 8

Amcrest View will prompt you to change the password. Enter a password within the maximum 32 characters in length.

The live stream from your camera will be presented in the Live View screen.

Step 9

To connect your device to additional smartphones or tablets, please use the P2P Setup Method.

Step 10

To better understand Amcrest View’s interface and features, please visit the Help center within the app menu by tapping the menu icon  in the upper right hand corner of the screen.

Select Help from the menu.

Find more in-depth information about Amcrest View and many of its features. Check out the Startup Wizard as it goes over the Live View interface and each of its features quickly through a short on screen walkthrough!

Troubleshooting the Network Connection

If your camera is not connecting to your wireless network using Amcrest View, we recommend checking and performing the following:

Ensure your router is broadcasting a 2.4GHz network. The ProHD and HDseries cameras are equipped with a WiFi module that currently only supports 2.4GHz wireless networks. If your router uses a 5GHz network, it may be inaccessible as the camera can only establish a connection with a 2.4GHz network broadcast.

If you have the ability to broadcast separate 2.4GHz and 5GHz networks on your router, you can connect to the 2.4GHz network to complete the camera’s WiFi Configuration.

If you are confident your router is 2.4GHz, and still receive errors with during WiFi Configuration setup, fully reboot your camera by unplugging the power, waiting approximately 10 seconds, then plugging the power back into the camera. Once the camera fully reboots, try setting up the camera again using this method.

 If you have followed all of these steps and still are not able to connect the camera to your wireless network using the Wi-Fi Configuration method in the app, we recommend following our Desktop Access method to set up your camera wirelessly. Click here to view our Desktop Access guide.

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